Sandall Car Care Privacy Notice
Sandall Car Care, referred to “the Firm” “we” or “us” in this notice.
Maintaining the security of your personal data and ensuring that you are in control of how
your data is processed is a priority at Sandall Car Care. We are dedicated to ensuring that we
are transparent about the data that we collect about you, how we use it and the conditions
whereby we may disclose your data to others. We will ensure that your data is kept secure
and that you are aware of the steps we have taken to ensure the security of your personal
Sandall Car Care adheres to the current published Data Protection legislation and the
General Data Protection Regulation (GDPR) applicable from May 2018.
Any questions relating to this notice should be sent to Sandall Car Care, Barley Court,
Doncaster Road, Kirk Sandall, Doncaster, DN3 1SU.
This notice aims to provide you with information about:
How we use it
Your legal rights relating to your personal information.
Personal data we collect
We will only collect relevant information to enable us to carry out the services that you have
requested. We review our retention periods from time to time and will only hold your
personal data for as long as it is necessary for the original purpose it was collected for, as
required by law or so that we can complete the contract we may have with you.
So that we can complete an estimate for the likely costs of repair to your vehicle, we require
your name, contact information and vehicle details. This information is required so that we
can correctly cost your repairs and communicate with you. We will hold this information
until it is converted into a contracted repair job for you or for up to 6 months if not
If you take a courtesy vehicle we require sight of and a copy of your driving licence. We will
store your details in case of speeding, parking or other motoring offences that may occur.
Visiting our premises
We may operate CCTV on our premises, therefore your image and images of your vehicle &
registration may be captured.
How we may use your personal data
Where there is a legitimate interest
We may process your personal information where it is necessary for us to pursue our
Legitimate Interest as a business for the following purposes:
We may need to process your personal data to manage your queries, complaints, or claims
(including insurance claims) and may result in us contacting you by the contact details you
have previously provided.
Where required to perform a Contract with you;
We may process your personal data where it is necessary for the performance of a contract
with you (when we commence your requested repairs) or in order to take steps at your
request before entering into a contract with you including for repair costing purposes.
Where required to comply with our Legal Obligation;
We will use your personal data to comply with our Legal Obligation including:
(a) to assist HMRC, the Police, the DVLA or any other public authority or criminal
(b) to identify you when you contact us
(c) to verify the accuracy of the data that we hold about you
Sharing Data with third parties
In order to make certain services available to you, we may disclose your personal
information to third parties. We will only disclose the minimum amount of personal data so
that we can provide the service. No third party will ever have marketing rights over your
We do not use your personal information for any marketing purposes.
How long do we hold your personal data for?
Sandall Car Care will only retain your personal information for as long as is necessary to fulfil
the purposes we collected it for, including satisfying any legal, accounting or reporting
requirements. In some cases, we may anonymise your personal information so that it can no
longer be associated with you and in which case we may use the information without
further notice to you.
Under certain circumstances, you have the right to:
Request a copy of the personal information that we hold about you;
“data subject access request”
Request correction of your personal information, so that we can correct any
incomplete or inaccurate information.
Request erasure of your personal data so that we can delete or remove information
where there is no good reason for us to continue to process it.
Object to the processing of your personal information where we are relying on a
legitimate interest and there is something about your personal situation in which
you would object to us processing it.
If you want to review, verify, correct or request erasure of your personal information,
object to the processing of your data, please contact Mrs. M Bates at Sandall Car Care,
Barley Court, Doncaster Road, Sandall, Doncaster, DN3 1SU in writing.
We may need to request specific information from you to help us confirm your identity
and ensure your right to access the information (or to exercise any of your other rights).
This will ensure that you’re that your personal information is not disclosed to any person
who does not have the right to process it.
The accuracy, privacy and the security of your personal information is important to us at
Sandall Car Care.
We may review and amend this privacy notice at any time.